BROWSE OUR SEX TOYS
HELP & INFORMATION
|
|
Website Help and FAQ
 |
Use the links below to take you to the area for which you would
like help or information:
- Using the site
- I am looking for a product, its not on your website?
- Privacy Policy and Cookies
- Delivery and Orders
- Web-site and Credit Card Security
- Returns Policy & Our Satisfaction
Gaurantee
Using the site
The Adult Party Toys .net web-site has been designed so that it is as easy
to use as possible. Begin by searching for a product
you would like, to do this, enter a key-phrase in the box in the
top-right hand corner of the screen. A key-phrase is a word or phrase
which is contained in the item you are looking for. For example,
if you are looking for a 32a PVC bra, then "PVC" would be a good
key-word. Key-phrases should not be sentences or be specific, so
"32A PVC bra with furry cups" is not a good key-phrase and will
probably not result in any products found.
Once you have a list of products which match your key-phrase, you
can browse through your pages of matched products by clicking on
"Next" or "previous" at the bottom of the page and above the results.
When you have found a product you like, click on the product name
or image for more information. Click on "add to Cart" to add the
product to your on-line shopping basket. From there you can click
next and follow the instructions on-screen to buy a product or click
on "continue shopping" to add more items to your basket before buying.
Top ^
Looking for a product thats not on our website?
We have access to over 10,000 adult novelty items, and 10,000 adult DVD's, odds are if you do not see it here we can still get it. There are so many items that come out everyday that is difficult at best to keep up. We carry ALL the major manufacturers and most of the small guys as well. Don't be affraid to ask. We will be happy to let you know the availablity as well as the pricing.
For more information on products please contact smrsrsedona@msn.com.
Top ^
Privacy
Policy and Cookies
We will not send you any e-mails for marketing reasons or provide your e-mail address to other parties without your sent. Upon purchasing a product you will receive an e-mail confirmation from us, however you will not receive any other e-mail without your permission. AdultPartyToys.net is a division of A&J Enterprises and that is the name any charges will appear on your credit card statement.
Top ^
Delivery and Orders
All products delivered to your door will be packaged in plain boxes or unbranded envelopes. There will be no indication on the outside of the package, that it contains anything of a sexual or novelty nature. Most orders will ship 2-3 business days after payment has been received. In rare cases, for example when we have run out of a particular item of stock and are waiting for it from the manufacturers, it may take up to 21 days for delivery. If a product ordered is now obselete, we will endeavour to contact you by email as soon as possible, we can then give you a refund or exchange it for a different product.
Top ^
Web-site
and Credit Card Security
Adult Party Toys .net takes every pecaution in securing customer information.
We use state of the art encrytion techniques to insure your information
stays safe. The security precautions used on Adult Party Toys .net are the same type
used by the on-line banks and financial houses. The site is fully
secure, utilising some of the most advanced (128bit SSL) encryption
available. This means that if information you submit to us from
a secure section of Adult Party Toys .net is somehow intercepted by a computer
hacker, they will not be able to decode it, and the information
will be useless to them.
How can I tell if the web-site is secure?
When you are in a secure part of a web-site, there should be a small,
locked padlock at the bottom right of your browser window. On Internet
Explorer (the browser which comes with Windows), it looks like the
picture below.
These security precautions on Adult Party Toys .net mean that sending credit
card details over our web-site is safer than giving a credit card
number out by telephone, and far safer than using a credit card
in a resteraunt. Giving credit card details online, on a secure
web-site which has the padlock symbol, is probably the safest form
of credit card transaction you will ever do.
Top ^
![]() ![]()
Returns Policy & Our Satisfaction Gaurantee
Every item you order from us is protected by our Quality Guarantee.
We will happily replace any defective item with a new, identical, working item free of charge. If you receive an item and it is defective upon receipt, please contact our customer service by calling our Customer Service desk or via e-mail. We will either immediately send you a replacement with a prepaid, return shipping label for the defective item or direct you to the manufacturer for warranty replacement.
If an item fails within the first 45 days of purchase, contact us for return instructions. Your item will be immediately replaced upon its receipt at our warehouse. There are some exceptions however, please read below.
AdultPartyToys.net will not accept returned merchandise that has been used. Some manufacturers may warrant these products and customers are welcome to contact those manufacturers directly for return policies, but under no circumstances will AdultPartyToys.net accept or refund monies for any returned item that has been used by the consumer before it had been sent back to us.
Some manufacturers cover the replacement of defective merchandise under their own terms of warranty. For items that are defective and warranted by the manufacturer, we will provide the contact information when you contact Customer Service. These items are not sent back to AdultPartyToys.net for replacement, but rather directly to the manufacturer who in turn will replace the defective item(s).
Listed here are the manufacturers who handle their own warranties along with contact, warranty and Regisistration Information: These products include Topco, TLC, Wildfire, Penthouse, Adam Eve, Hustler, Girls Toyz, Boyz Toyz, Golden Triangle, Jill Kelly…
Your Product is covered by the 30 day limited warranty stated below. 30 day limited warranty is valid from the date of purchase and covers any manufacturer mechanical defects.
30 DAY LIMITED WARRANTY
Manufacturer will repair or replace the product if there is a mechanical defect not due to misuse or unauthorized repair. No warranty applies to products purchased outside the United States or in Texas, Georgia, Louisiana, Mississippi, Kansas, Kentucky, Alabama or Tennessee. Manufacturer does not warrant the product will achieve a particular result or that it is fit for a particular purpose and is not liable for any damages related to the use of the product. Never immerse battery or electrically operated items in water.
To return the product under the warranty stated above:
Send the product in its original packaging with original purchase receipt and include a U.S. check or money order in the amount of $12.50 within 30 days of purchase to:
U.S.A. Plastics
P.O. Box 7298
Van Nuys, CA 91409-7298
Register Online At: http://www.usaplasticsinc.com
California Exotic Novelties Products
Cal Exotics, Swedish Erotica, Wicked, Sue Johanson, Berman Instituite, Dr. Kaplan, Tera Patrick Collection, Virtual Toys…
Your purchase has a 30 day warranty from the date of purchase against any mechanical failure.
To request a replacement under the terms stated above:
Clean and return your product in its original packaging with the original receipt and a $10.00 U.S. money order or check made payable to VIBETRONICS, to cover shipping and handling.
Send to:
VIBETRONICS
P.O. Box 5108
Chino, CA 91708
Register Online At: http://www.vibetronics.com
When your merchandise arrives, inspect it carefully before you use it (merchandise that has been used may not be returned). If it is not what you expected or you are not satisfied, return it for an exchange or a refund, no questions asked. Shipping charges are not refundable. Our refund policy excludes any item that has been used unless that product is being returned because it is defective.
Certain items may be subject to a 10% restocking fee. This is clearly explained on the items product page and is also specified on the order acknowledgement and the copy of the Invoice included with the shipment.
All refunds either returned or cancelled before shipment are subject to a minimum 25% processing fee.
Store Hours: 8am - 3pm PDT
For sales, product enquiries or complaints: smrsrsedona@msn.com
Top ^
|
|
